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Tatterson Greenhouses Terms and Conditions

Wholesale Office Hours:

Our office hours are Monday through Friday 8:30 AM to 4:30 PM, weather permitting, year-round. We offer extended hours during the height of the spring rush season. Want to see our plants before you order? Walk-ins are welcome Monday-Friday from 9:00 AM to 2:00 PM. If this is not convenient, please call to schedule an appointment.

How to order:

Call 1-800-752-3807 (from VA, D.C., and Maryland) or Fax to (804)725-3960 to place an order. All customers must complete and sign a Credit Application and Customer Agreement before their first order can be processed. Please request our weekly fax for our most accurate and up-to-date availability. We suggest pre-booking orders for poinsettias early in the season. Plants are held on a first ordered basis. A restocking fee of 20% will be given to any quantities committed and held past December 3 and not shipped.

Prices:

Prices are for the trade only and cancel all previous lists. Prices and availability are subject to change without notice.

Terms:

2%/10 days (cash or check only) Net 30 days are granted to companies who complete our Credit Application and Customer agreement, have sufficient credit history and capacity and maintain a suitable payment history. Cash on delivery (C.O.D.) or prepayment are the terms to all others. All balances not paid within 30 days from the date of delivery are subject to a 1½% per month finance charge (ANNUAL PERCENTAGE RATE OF 18%) with forfeiture of discounts, plus all costs of collection including attorney fees if incurred. Payments will first be applied to finance charges, then to invoice balances. $25.00 fee on all NSF checks. Overdue accounts may revert to C.O.D. status. We now accept VISA, MASTERCARD AND AMERICAN EXPRESS.

Delivery:

The minimum order for delivery is $400 or more within a 150 mile radius of Port Haywood, VA. This shipping area includes Northern VA/ Washington DC, Hampton Roads, and Richmond and much of Maryland. Orders shipped outside this radius will be charged freight. A fee of $35 will be placed on orders under this amount. We normally ship Tuesday-Saturday. Order before noon for possible next day delivery.

Fuel Cost Surcharge:

We will charge a $35 per stop fuel cost surcharge to cover the cost of fuel.

Claims:

Claims must be made within 24 hours of delivery. Please check your invoice carefully in the presence of our driver and any errors, damages or shortages will gladly be corrected. We use extreme care to ship healthy, live plants. We cannot ensure the conditions a plant receives after it leaves our facility, therefore we are not responsible for the survival of our plants after the product leaves our care. There is no warranty, expressed or implied. The customer agrees that the limit of liability of Tatterson Greenhouses, Inc. for all claims of loss or damage due to any cause shall not exceed the invoice price of the goods. Returns are subject to a restocking fee of 25%.

 
 
 
 
 
 
 
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